1. Who
    1. faculty and staff
    2. full and part-time
  1. Format
    1. 25-30 minute
    2. on-line
      1. hosted at a neutral website (i.e., not the institution's, and not AQIP's or the Higher Learning Commission's websites) in order to assure participants of the confidentiality of their responses.
      2. Institutions given a login to distribute to their employees, who can access the survey during a set period of time (normally 5 – 12 days)
    3. 86 items
    4. sections:
      1. Respondent Demographics
      2. Organizational Perspective
      3. Effective Processes
      4. Process Perception; and Measurement
      5. Performance
      6. Improvement.
    5. Respondents can enter specific comments on all items except demographics.

 

  1. feedback report
    1. summarizes employee views
    2. includes numerical comparisons with all other institutions that have used the survey.
  1. SAMPLE QUESTIONS FROM AQIP EXAMINER
    1. Uses 5 point scale from very certain to very uncertain.
      1. I know the scope and diversity of our academic and non-academic programs.
      2. I know the student groups or populations that we specifically recruit and serve
      3. I know our institution's mission, vision, and philosophy.
      4. I know our organizational structure - our major academic, administrative, and support units or divisions
    2. Uses 5 point scale from Extremely important to Not very important
      1. An effective process is well understood by those involved in it.
      2. An effective process is designed to achieve its goals with no unnecessary steps.
      3. An effective process never or rarely fails to accomplish its intended purpose.
    3. Uses 5 point scale from Strongly agree to Strongly disagree additional choice of Unsure
      1. At our institution, we have effective processes for ensuring that our learning objectives for students are aligned with our institution's mission, vision, and philosophy
      2. At our institution, we have effective processes for reaching agreement on our common student learning objectives.
      3. At our institution, we have effective processes for designing new academic programs
      4. At our institution, we have effective processes for placing students in courses for which they are appropriately prepared.
      5. In my department or organizational unit, we have agreed upon a set of measures for our programs and services.
      6. I know accurately how well our programs and services work in achieving their goals