If you lose your Redhawks ID, you should report the loss to the Information and ID services Office immediately. The fee for replacement of a lost Redhawks ID or for a card that is replaced due to a name or account number change is $15. Stolen cards will be replaced for free with a copy of a DPS or other police report.

Redhawks IDs that are bent, worn, or broken as a result of normal use will be replaced free of charge if presented and surrendered at the time of requesting a new card. Intentionally misused or damaged IDs (holes punched in ID, burn marks, bend marks, etc.) will not be replaced for free – see ‘Replacing your Redhawks ID.’ Whether or not damage is intentional is a the discretion of the ID Services staff and will be assessed during the time replacement and again by the Campus Life & Event Services Professional Staff.

If you are replacing a current Redhawks ID, you will need to bring another form of identification.

  • Your name and ID number must exactly match those of the University records.
  • Redhawks IDs that are damaged due to unintentional wear and tear are replaced at no charge if the damaged card is returned at the time of the card replacement.
  • A $15 replacement fee will apply if the card is misused or defaced intentionally or if the information on the card becomes incorrect due to a name or account number change.
  • Payment - all charges associated with a replacement or lost card will be applied to your Southeast account.

Contact

573.339.4636
idservices@semo.edu
University Center Room 414

One University Plaza, MS1250
Cape Girardeau, Missouri 63701