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General Management

Course Offerings:

View our available online workshops. Or, if your company would like to schedule training for your employees, please call our office at (573) 986-6879.


Beginning Photoshop

Artists, photographers, designers and hobbyists all rely on Adobe Photoshop for graphic design work. If you want to work with graphics, Photoshop is the program you need to learn. Even if you’ve never used a computer for graphics before, this course will teach you how to use Photoshop with simple, detailed step-by-step instructions.

In this three-hour introductory workshop you will learn to:
•  Work with tools & palettes
•  Use layers effectively
•  Work with blending modes
•  Create text
•  Use saving techniques

Prerequisite: Basic computer knowledge and experience with basic software programs such as Microsoft Word

Thursday, October 30
9 a.m.-noon
Jessica King, Instructor
Fee: $49

Jessica King earned her undergraduate degree in technical graphics and her master’s degree in industrial management from Southeast. She is currently teaching graphics courses at Southeast in the Department of Industrial and Engineering Technology.

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Advanced Photoshop

Do you have basic Photoshop skills and want to learn how to use more advanced features when working with this software program? This class will build upon your basic skill level and teach you more tricks of the trade to use when manipulating graphics. Class will be taught with simple, detailed step-by-step instructions.

You will learn to:
•  Create special effects
•  Use filters
•  Work with color adjustments
•  Work with masks
•  Save images for the web

Prerequisite: Basic computer knowledge and experience using Photoshop  software

Thursday, November 6
9 a.m.-noon
Jessica King, Instructor
Fee: $49

Jessica King earned her undergraduate degree in technical graphics and her master’s degree in industrial management from Southeast. She is currently teaching graphics courses at Southeast in the Department of Industrial and Engineering Technology.

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Certified Professional Secretary Test Prep

The CPS test is a professional certification offered by the International Association of Administrative Professionals. This professional certification shows employers, clients and associates that you are committed as a professional. Certification is a mark of excellence that you will carry with you everywhere you go. For more information on test dates and locations, visit www.iaap-hq.org.

Each session of the course will focus on a specific section of the test.

Session I: Office Systems Technology
October 10, Friday: 9-11 a.m.

Session II: Office Administration
October 17, Friday: 9-11 a.m.

Session III: Management
October 24, Friday: 9-11 a.m.

Fridays, October 10, 17, and 24
9-11 a.m.
Sherri Jenkins, Instructor
Fee: $49

Textbooks: A limited number of copies are on reserve at Kent Library. Contact Extended & Continuing Education at (573) 986-6879 for textbook purchase information.

Sherri Jenkins is the senior administrative assistant to the dean  of the Donald L. Harrison College of Business and University International Programs.  She has completed a Bachelor of Science in Business Administration, and has been employed at the University for 30 years.  Sherri has received both the CPS and CAP certification and has recertified.

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Certified Administrative Professional Exam Prep

The CAP Exam is a four-part test which includes the three-part CPS exam and an additional section regarding advanced organization management. For more information on test dates and locations, visit www.iaap-hq.org.

Session IV: Advanced Organization Management

Friday, October 31
9-11 a.m.
Sherri Jenkins, Instructor
Fee: $39

Sherri Jenkins is the senior administrative assistant to the dean of the Donald L. Harrison College of Business and University International Programs.  She has completed a Bachelor of Science in Business Administration, and has been employed at the University for 30 years.  Sherri has received both the CPS and CAP certification and has recertified.

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Spanish for Business Professionals

Do you work in a field where speaking a little Spanish may go a long way toward solving problems that may be caused by language and cultural barriers? This interactive class will offer basic vocabulary and will be tailored to meet the needs of the course participants and their professions. Join us to increase your communication skills!

Don’t let this opportunity pass you by! Register early as seats are limited!

Mondays/Wednesdays, October 6, 8, 13, and 15
6-8 p.m.
Margarita Merget, Instructor
Fee: $59

Margarita Merget, a Spanish instructor at Southeast, has been speaking Spanish all her life! Born in Spain, Margarita later moved to the United States where she worked as a freelance translator and interpreter of the Spanish language for several companies.

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Creating Value through Question-Based Selling

Now more than ever, organizations need to differentiate their product offerings and themselves from the rest of the marketplace. Question Based Selling (QBS) takes a common sense approach to sales, based on the theory that what a salesperson asks and how they ask, is more important than what they will ever say.

Are your salespeople asking the right questions? Join us in this interactive workshop to learn how you and your organization can engage your customers and create real value for everyone.

Wednesday, November 19
9 a.m.-3 p.m.
Hendrickson Business Advisors, LLC
Jennifer Hendrickson and Janet Livingston, Instructors
Fee: $89 (includes book: Secrets of Question Based Selling by Thomas A. Freese)

Jennifer S. Hendrickson has a bachelor’s degree in finance from Missouri State University. She also has earned two graduate degrees in banking through Vanderbilt University and Louisiana State University and is currently pursuing a master’s degree in business administration (MBA) at Southeast.  Jennifer has spent fifteen continuous years in the financial services industry, half of them on the corporate side of the business. Jennifer and her husband started Hendrickson Business Advisors, LLC in 2007, fulfilling a lifelong dream of owning their own business. 

Janet L. Livingston has a bachelor of arts degree and a Master’s degree in Business Administration from Drury University. Janet has spent the last seventeen years at SRC Holdings Corporation learning from her employer and mentor, Jack Stack (The Great Game of Business, Doubleday/Currency 1992 and A Stake In the Outcome, Doubleday/Currency, 2002). During her time with SRC, Janet worked with businesses worldwide to improve profitability and employee relations utilizing the principles of open-book management and creating organizations with business-savvy people. Janet has recently joined Hendrickson Business Advisors, LLC as a Consultant.

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Working with Generations X, Y, and Z

For the first time in U.S. history, we have four generations of people working together. Given that every person is shaped by previous experiences, it’s no wonder that some tension exists among workers of different eras. The key to managing your multi-generational workforce lies in understanding how to communicate and motivate based on each group’s background. Join us for this fun and interactive workshop and start making generational issues a thing of the past!

Wednesday, October 29
9-11 a.m.
Hendrickson Business Advisors, LLC
Jennifer Hendrickson and Janet Livingston, Instructors
Fee: $39

Jennifer S. Hendrickson has a bachelor’s degree in finance from Missouri State University. She also has earned two graduate degrees in banking through Vanderbilt University and Louisiana State University and is currently pursuing a master’s degree in business administration (MBA) at Southeast.  Jennifer has spent fifteen continuous years in the financial services industry, half of them on the corporate side of the business. Jennifer and her husband started Hendrickson Business Advisors, LLC in 2007, fulfilling a lifelong dream of owning their own business. 

Janet L. Livingston has a bachelor of arts degree and a Master’s degree in Business Administration from Drury University. Janet has spent the last seventeen years at SRC Holdings Corporation learning from her employer and mentor, Jack Stack (The Great Game of Business, Doubleday/Currency 1992 and A Stake In the Outcome, Doubleday/Currency, 2002). During her time with SRC, Janet worked with businesses worldwide to improve profitability and employee relations utilizing the principles of open-book management and creating organizations with business-savvy people. Janet has recently joined Hendrickson Business Advisors, LLC as a Consultant.

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Money: How to Get It, Keep It, and Make It Work for You

Do you know where you are in your financial life cycle? Your financial needs change throughout your lifetime, beginning with basic wealth protection and ending with wealth distribution. In this course we will discuss basic financial objectives and learn how to create a strategy that meets your personal goals.

Wednesday, October 15
12-12:45 p.m.
Hendrickson Business Advisors, LLC
Jennifer Hendrickson and Janet Livingston, Instructors
Fee: $29

Jennifer S. Hendrickson has a bachelor’s degree in finance from Missouri State University. She also has earned two graduate degrees in banking through Vanderbilt University and Louisiana State University and is currently pursuing a master’s degree in business administration (MBA) at Southeast.  Jennifer has spent fifteen continuous years in the financial services industry, half of them on the corporate side of the business. Jennifer and her husband started Hendrickson Business Advisors, LLC in 2007, fulfilling a lifelong dream of owning their own business. 

Janet L. Livingston has a bachelor of arts degree and a Master’s degree in Business Administration from Drury University. Janet has spent the last seventeen years at SRC Holdings Corporation learning from her employer and mentor, Jack Stack (The Great Game of Business, Doubleday/Currency 1992 and A Stake In the Outcome, Doubleday/Currency, 2002). During her time with SRC, Janet worked with businesses worldwide to improve profitability and employee relations utilizing the principles of open-book management and creating organizations with business-savvy people. Janet has recently joined Hendrickson Business Advisors, LLC as a Consultant.

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In partnership with Condensed Curriculum International, Inc. (CCI), the Office of Extended & Continuing Education is now offering two Health Care Professional training programs. Although the US economy remains sluggish and the overall job market has not improved, the demand for health care staff and professionals is growing at a staggering rate.  These factors have created enormous job opportunities for individuals trained in leading health care professions.  Available to both working adults interested in a new career and current health care professionals, these exciting programs will help students prepare for jobs available to health care staff and professionals!    

Pharmacy Technician Certification Program

This comprehensive 50 hour course will prepare students to enter the pharmacy field and to take the Pharmacy Technician Certification Board’s PTCB exam. Technicians work in hospitals, home infusion pharmacies, community pharmacies and other health care settings under the supervision of a registered pharmacist. Course content includes medical terminology specific to the pharmacy, reading and interpreting prescriptions and defining drugs by generic and brand names. Students will learn dosage calculations, I.V. flow rates, drug compounding, dose conversions, dispensing of prescriptions, inventory control and billing and reimbursement. The Pharmacy Technician Certification Program includes a graded final exam to help prepare students for the PTCB exam.

Tuesdays/Thursdays, October 21-December 11
6-9:30 p.m.
(no class on Thurs., Nov. 27)
Fee: $999 (textbooks included)

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In partnership with Condensed Curriculum International, Inc. (CCI), the Office of Extended & Continuing Education is now offering two Health Care Professional training programs. Although the US economy remains sluggish and the overall job market has not improved, the demand for health care staff and professionals is growing at a staggering rate.  These factors have created enormous job opportunities for individuals trained in leading health care professions.  Available to both working adults interested in a new career and current health care professionals, these exciting programs will help students prepare for jobs available to health care staff and professionals!    

Phlebotomy Technician Certification Program

The 90 hour Phlebotomy Technician Program prepares professionals to collect blood specimens from clients for the purpose of laboratory analysis.   Students will become familiar with all aspects related to blood collection and develop comprehensive skills to perform venipunctures completely and safely.  Classroom work includes terminology, anatomy and physiology, blood collection procedures, hands-on specimen practice, and clinical training in skills and techniques to perform puncture methods.   The program also includes lab exercises, live blood draws, work with a training arm and other exercises intended to prepare students to function as an entry level Phlebotomy Technician.

NOTE:  This 90 hour program does not include the arranging of a free clinical rotation on behalf of students.  Although not required to work as a Phlebotomy Technician, students that wish to pursue a clinical rotation should contact local health care organizations to arrange their personal clinical schedule.   

Mondays/Wednesdays, October 20-January 12
6-9:30 p.m.
Occasional Saturdays (Oct. 25, Nov. 15, Dec. 6)
9 a.m.-3 p.m.
(no class on Nov. 26, Dec. 24, 29, and 31)
Fee: $1,599 (textbooks included)

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