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General Management

Course Offerings:

View our available online workshops. Or, if your company would like to schedule training for your employees, please call our office at (573) 986-6879.


Beginning Photoshop

Artists, photographers, designers and hobbyists all rely on Adobe Photoshop for graphic design work. If you want to work with graphics, Photoshop is the program you need to learn. Even if you’ve never used a computer for graphics before, this course will teach you how to use Photoshop with simple, detailed step-by-step instructions.

In this three-hour introductory workshop you will learn to:
•  Work with tools & palettes
•  Use layers effectively
•  Work with blending modes
•  Create text
•  Use saving techniques

Prerequisite: Basic computer knowledge and experience with basic software programs such as Microsoft Word

Dates/Time:  Tuesday, Nov. 10, 6:30-9:30 p.m.
Fee:  $49
Instructor: Jessica King

Jessica King earned her undergraduate degree in technical graphics, her master’s degree in industrial management and has taught graphics classes Southeast.

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Advanced Photoshop

Do you have basic Photoshop skills and want to learn how to use more advanced features when working with this software program? This class will build upon your basic skill level and teach you more tricks of the trade to use when manipulating graphics. Class will be taught with simple, detailed step-by-step instructions.

You will learn to:
•  Create special effects
•  Use filters
•  Work with color adjustments
•  Work with masks
•  Save images for the web

Prerequisite: Basic computer knowledge and experience using Photoshop software

Dates/Time: Tuesday, Nov. 17, 6:30-9:30 p.m.
Fee:  $49
Instructor: Jessica King

Jessica King earned her undergraduate degree in technical graphics, her master’s degree in industrial management and has taught graphics classes Southeast.

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Around Town: Walk & Talk Spanish

Tired of the “same old” boring language classes?  Would you like to learn some useful Spanish phrases without spending hours in a classroom setting? Join us for this new workshop where you will speak Spanish with a native speaker and meet other folks with whom to practice your language skills. Each class will visit a new location (parks, stores, cafés… the possibilities are endless) and speak in Spanish along the way. At each location, you’ll learn vocabulary specific to the destination.  You will be notified where to meet each week.

Some previous Spanish knowledge is helpful but not required. Admissions, food, and beverage purchases are not included.

Dates/Time: Tuesdays & Thursdays, Oct. 13-22, 6-8 p.m.
Fee:  $69
Instructor: Fernando Higuera

Fernando Higuera was born in Guadalajara, Mexico. He began working as a private language tutor completing his degree in Spanish and international studies. He is currently a high school Spanish teacher but still enjoys working with adults to increase their language comprehension.

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Certified Professional Secretary Test Review

The CPS test is a professional certification offered by the International Association of Administrative Professionals. This professional certification shows employers, clients and associates that you are committed as a professional. Certification is a mark of excellence that you will carry with you everywhere you go. For more information on test dates and locations, visit http://www.iaap-hq.org/.

Each session of the course will focus on a specific section of the test.

Session I: Office Systems Technology
Friday, Oct. 2: 9-11 a.m.

Session II: Office Administration
Friday, Oct. 9: 9-11 a.m.

Session III: Management
Friday, Oct. 16: 9-11 a.m.

Dates/Time:  Fridays, Oct. 2, 9, & 16, 9-11 a.m.
Fee:  $49
Instructor:  Sherri Jenkins

The Certification Review Guide should be used to direct any course of study for the CPS and CAP Examinations.  The IAAP Certification Review Guide can be found at www.iaap-hq.org/Cert/examrevw.pdf.  More information concerning certification can be found at www.iaap-hq.org/.  A limited number of review books are on reserve at Kent Library.  Contact Extended & Continuing Education at (573) 986-6879 for purchase information.

Sherri Jenkins is the senior administrative assistant to the dean of the Donald L. Harrison College of Business and University International Programs.  She has completed a Bachelor of Science in business administration and has been employed at the University for 30 years.  Sherri has received both the CPS and CAP certification and has recertified.

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Certified Administrative Professional Exam Review

The CAP Exam is a four-part test which includes the three-part CPS exam and an additional section regarding advanced organization management. For more information on test dates and locations, visit http://www.iaap-hq.org/.

Session IV: Advanced Organization Management

Dates/Time:  Friday, Oct. 23, 9-11 a.m.
Fee:  $39
Instructor:  Sherri Jenkins

Sherri Jenkins is the senior administrative assistant to the dean of the Donald L. Harrison College of Business and University International Programs.  She has completed a Bachelor of Science in business administration and has been employed at the University for 30 years.  Sherri has received both the CPS and CAP certification and has recertified.

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Fundamentals of Instructor Training

This class is a prerequisite for the Water Safety Instructor and Lifeguard Training Instructor Courses and is intended to train entry-level instructor candidates.  Students will learn teaching methods common in Red Cross courses, steps in planning to teach, the need for accurate, timely reporting and record keeping as well as the importance of representing the Red Cross effectively.  Registration is at the Student Recreation Center – North main office.  Late registrations cannot be accepted.

Dates/Time: Wednesday, November 18, 5:00 p.m.
Fee: $35

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Lifeguard Training              

This course uses American Red Cross instruction to train instructor candidates to teach basic-level Lifeguarding, Waterfront Lifeguarding, Waterpark Lifeguarding and Shallow Water Attendant (all including first aid), Lifeguard Management, CPR/AED for the Professional Rescuer, Administering Emergency Oxygen, Bloodborne Pathogens Training: Preventing Disease Transmission and Basic Water Rescue courses.  Instructor candidates also will become familiar with GuardStart: Lifeguarding Tomorrow and Water Safety presentations.  This course prepares instructor candidates to use course and presentation materials, conduct training sessions and evaluates the progress of candidates in a professional-level course.  This is a 26 hour course. 

Course Prerequisites

  • Be at least 17 years of age on or before the last day of the instructor course.
  • Possess a Fundamentals of Instructor Training Certificate issued within the last year or possess a current national Health and Safety Services Instructor Authorization Certificate.
  • Successfully complete the precourse session.  This includes passing the precourse written exam with a score of 80 percent or higher for each of three sections and demonstrating competency in the precourse skills and scenarios evaluation.  

Dates/Times:
Friday, November 20, 5 p.m.
Saturday, November 21, 8 a.m.
Sunday, November 22, 8 a.m.

Fee: $245

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Managing Customer Perceptions

What matters most in any relationship with a customer is that individual’s perception.  After all, perception is reality.  Unfortunately, many business owners and managers make the mistake of relying on their own opinions of what that person is thinking.  The good news is that there are a number of tools available to obtain an accurate idea of your customers and prospects thoughts and opinions.  You can then utilize that knowledge to build and strengthen those relationships.  If you are looking for ideas to gain insight into the minds of others, you won’t want to miss this interactive and insightful workshop. 

Dates/Time:  Tuesday, Oct. 20, 9-11 a.m.
Fee:  $39
Instructor:  Hendrickson Business Advisors, LLC, Jennifer Hendrickson and Janet Livingston

Jennifer S. Hendrickson has a bachelor’s degree in finance from Missouri State University. She also has earned two graduate degrees in banking through Vanderbilt University and Louisiana State University and recently received a MBA at Southeast Missouri State University.  Jennifer and her husband started Hendrickson Business Advisors, LLC in 2007.  The firm provides management and marketing consulting services to businesses.

Janet L. Livingston has a bachelor of arts degree and a master’s degree in business administration from Drury University. After spending 17 years at SRC Holdings Corporation, Janet joined Hendrickson Business Advisors, LLC as a consultant in 2008.

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Phlebotomy Technician Certification Program

In partnership with Condensed Curriculum International, Inc. (CCI), the Office of Extended & Continuing Education is now offering two Health Care Professional training programs. Although the US economy remains sluggish and the overall job market has not improved, the demand for health care staff and professionals is growing at a staggering rate.  These factors have created enormous job opportunities for individuals trained in leading health care professions.  Available to both working adults interested in a new career and current health care professionals, these exciting programs will help students prepare for jobs available to health care staff and professionals!    

The 90 hour Phlebotomy Technician Program prepares professionals to collect blood specimens from clients
for the purpose of laboratory analysis. Students will become familiar with all aspects related to blood
collection and develop comprehensive skills to perform venipunctures completely and safely. Classroom
work includes terminology, anatomy and physiology, blood collection procedures, hands-on specimen
practice, and clinical training in skills and techniques to perform puncture methods. The program also
includes lab exercises, live blood draws, work with a training arm and other exercises intended to prepare
students to function as an entry level Phlebotomy Technician.

NOTE: This 90 hour program does not include the arranging of a free clinical rotation on behalf of students.
Although not required to work as a Phlebotomy Technician, students that wish to pursue a clinical rotation
should contact local health care organizations to arrange their personal clinical schedule.

Dates/Time:
Mondays & Wednesdays, Oct. 5-Dec. 16, 6-9:30 p.m.
Saturdays, Oct. 24, Nov. 14, and Dec. 12, 9 a.m.-3:30 p.m.
No class on Wednesday, Nov. 25.

Fee: $1,599 (textbooks included) 

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