What matters most in any relationship with a customer is that individual’s perception.  After all, perception is reality.  Unfortunately, many business owners and managers make the mistake of relying on their own opinions of what that person is thinking.  The good news is that there are a number of tools available to obtain an accurate idea of your customers and prospects thoughts and opinions.  You can then utilize that knowledge to build and strengthen those relationships.  If you are looking for ideas to gain insight into the minds of others, you won’t want to miss this interactive and insightful workshop. 

Dates/Time:  Tuesday, Oct. 20, 9-11 a.m.
Fee:  $39
Instructors:  Hendrickson Business Advisors, LLC, Jennifer Hendrickson and Janet Livingston

Jennifer S. Hendrickson has a bachelor’s degree in finance from Missouri State University. She also has earned two graduate degrees in banking through Vanderbilt University and Louisiana State University and recently received a MBA at Southeast Missouri State University.  Jennifer and her husband started Hendrickson Business Advisors, LLC in 2007.  The firm provides management and marketing consulting services to businesses.

Janet L. Livingston has a bachelor of arts degree and a master’s degree in business administration from Drury University. After spending 17 years at SRC Holdings Corporation, Janet joined Hendrickson Business Advisors, LLC as a consultant in 2008.

Register online or call us at (573) 986-6879

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