Computing support is offered for the instruction, research, administrative and public service functions of the University. The Department of Information Technology assists with administrative applications, training, consultation, custom programming, e-mail, file and printer sharing, supervision of open computer labs and the design of the campus local area network.
- Help Desk
- My Southeast
- Open Computer Labs
- Downloadable Programs
- Ethernet Connection
- Online Instruction Sheets and Manuals
- Student E-mail Accounts
The Information Technology Help Desk is located in Academic Hall, Room 140, and is staffed by people willing to help you with all of your information technology questions and needs. More information and the hours of operation for the Information Technology Help Desk are available on the IT Help Desk website.
My Southeast is a service provided to Southeast students that allows you to, among other things, check your midterm and semester grades, register for classes, pay your student account balance and check your class schedule online from the comfort of your home or residence hall room.
Open Computer Labs
The Southeast Missouri State University campus provides several open computer labs for student use. In each open computer lab, the student has access to the MS Office 2007, the Internet, e-mail programs through "My Southeast" and a large variety of departmental-specific programs. For more information about Southeast’s open computer labs, visit the Open Computer Labs website.
Web Design & Support has a list of many programs which students may download and use on their computers. These programs include web browsers, email cliets, and many others.
All Southeast Missouri State University residence halls offer high-speed Ethernet connections. Each room is equipped with one LAN (local area network) jack per bed. Each occupant may register a maximum of two computers. (PC and laptop). The following requirements and regulations apply to students using the Ethernet connection:
- You must have a PC with appropriate NIC (Network Interface Card) and LAN cable. (If needed, both NIC and LAN cable are available from the Southeast Bookstore.)
- You must have a Southeast e-mail account.
- Students are responsible for purchasing and installing the Network Interface Card, connecting the LAN cable to the PC and dormitory LAN jack, and configuring the PC Internet connections.
- It is essential that your operating system and computer operate free of errors in order for the Ethernet connection to work properly. If you are experiencing problems with your computer or operating system, it is your responsibility to contact a computer store vendor for repair.
For further information or assistance with Ethernet connections, visit Information Technology's website.
Online Instruction Sheets and Manuals
The Department of Information Technology offers online access to instruction booklets on topics such as using Eudora e-mail and Internet searching strategies, as well manuals for various Microsoft programs such as Excel and Publisher. These manuals and guides can be downloaded on the Information Technology website.
Student E-mail Accounts
Students use their Southeast Keys (SE Keys for short) for accessing their e-mail through the "My Southeast" portal. Information Technology encourages all students who make use of Southeast’s computing facilities (e-mail, open computing labs, Kent Library Reference Area, ResNet, or online courses) to activate their SE Key as soon as possible. SE Keys may be activated by logging on to "My Southeast" and following the appropriate link. SE Keys cannot be used until they are activated.
For information on student e-mail accounts and the SE Key, please visit the Information Technology website.
Some of the unfortunate by-products of the technological age in which we live are the viruses which can disrupt computer systems and cause major inconveniences for people everywhere. One of the best things you can do for the health and life of your computer is to keep your virus protection software up-to-date. For information on this and other computer virus information, visit: the Help Desk website.