Event Services Specialist - Campus Life and Event Services
The Event Services Specialist provides front-line customer service and planning assistance to the University community through logistic and technical coordination of spaces and resources. As the primary customer service liason for the office, this individual works from 7:00 a.m. to 4:00 p.m., Monday-Friday.
- Coordinate centralized campus space scheduling utilizing Resource 25 software Serve as the primary on-campus contact for event set-up (i.e. weddings, proms, conferences)
- Update and maintain information on all campus facilities and resources to be able to assist program planners to best utilize space and services
- Utilize exemplary customer service skills in working with a variety of user groups – student, faculty, staff and community
- Collaborate with all offices and departments across campus to insure appropriate resources are assigned to programs and events
- Assist program planners with network and equipment needs and serve as a liaison to Information Technology
- Schedule technology support for events
- Serve as the onsite supervisor for support services personnel and student employees in the University Center
- Assist with billing and bookkeeping for the Johnson Faculty Centre, Redbucks, ID Services and events hosted in the University Center
- Generate weekly reports for the Department of Public Safety, Facilities Management, and others in regard to opening and closing of facilities across campus
- Serve as a liaison between the campus dining program and outside service vendors
- Provide administrative support for summer camps and conferences program
- High school diploma
- Excellent testing keyboarding skills (testing required by deadline date)
- Knowledge of Microsoft Word, Excel, and PowerPoint (testing required by deadline date)
- Experience with planning and logistical support of meetings, events and/or conferences
- Ability to multi-task and administer several events and responsiblities simultaneously
- Experience with bookkeeping Excellent interpersonal, verbal and written communication skills
- Ability to assist with the set-up and tear-down of rooms
- Ability to work independently and cooperatively with minimal supervision
- Demonstrated ability to supervise
- Excellent organizational and time management skills
- Knowledge of set-up and maintenance of computer software and equipment
- Evidence of accuracy in recording data and attention to detail
- Demonstrated experience and understanding of customer service
- Demonstrated commitment to working with multicultural populations and an awareness of issues affecting women and minorities
Compensation: Commensurate with education and experience. The University provides an excellent benefits package including retirement, medical and life insurance, paid time off, sick leave, holidays, individual and dependent tuition benefits.
Application Deadline: To ensure full consideration, application materials must be received by June 14, 2013. The position is available immediately and will remain open until filled.
Required Information: Submit a letter of interest addressing all position requirements and how you learned of this position, a current resume, the names and telephone numbers of three professional references, and a University application to Dana Seabaugh, Employment Specialist, Human Resources, Southeast Missouri State University, One University Plaza, Cape Girardeau, MO 63701. The application can be obtained from Human Resources, Kent Library 4th Floor, Monday – Friday from 8:00 a.m. – 4:00 p.m. or by clicking here.
To schedule the keyboarding and Microsoft Office skills tests, please call (573) 651-2836. Tested keyboarding and Microsoft Office must be completed within the past year and by the deadline date.
AN EQUAL OPPORTUNITY, AFFIRMATIVE ACTION EMPLOYER