States require that Southeast Online be in compliance with their regulations to deliver university-level distance/online education to their residents. Each state handles this process differently.

Southeast Online is in compliance with 50 states to offer university-level online programs. 48 states are members of NC-SARA. As a public institution, Southeast Missouri State University is not required to seek approval from the Departments of Education in non-SARA states (California and Massachusetts).

Diagram of Participating States

What is the State Authorization Reciprocity Agreement (SARA)?

The State Authorization Reciprocity Agreement (SARA) established uniform standards for physical presence. Missouri became a SARA state in November 2014, and Southeast Missouri State University became a SARA institution in August 2015. Through reciprocity, an institution authorized under SARA in its home state would be considered authorized in all other SARA states. Currently, 48 states are SARA members. The only non-SARA states are Massachusetts and California.

Contact information

Please note this information is subject to change. If you have concerns or questions, please contact Southeast Online at (573) 651-2766.

We want you to have the best educational experience possible in your time as a student with Southeast Online. If you have a complaint or suggestion about an online course or program, please use the contact information below. Your concern will be logged and you will receive a reply within a few business days.

Chelsea Caile
Director, Southeast Online Programs
ccaile@semo.edu
573-651-2766

Some suggestions or complaints may be related to formal university processes outside of distance education. For example, specific processes have been developed pertaining to grade, financial aid, academic dishonesty, judicial and other processes. Please visit this page for information regarding those areas.

If an issue cannot be resolved internally, you may file a complaint with the Missouri Department of Higher Education. The MDHE process can be found here. The contact person is

Leroy Wade
Assistant Commissioner
Missouri Department of Higher Education
205 Jefferson Street
P.O. Box 1469
Jefferson City, MO 65102-1469
573.751.2361
leroy.wade@dhe.mo.gov

If you live outside of Missouri, you can file a complaint in the state where you reside by using this state contact information.

Some specific resources for military students, veterans, and their dependents are included below.

 

Southeast Online courses and programs are available to students in all SARA states with the following exceptions: 
RN-BSN: Due to varying licensure requirements from State Boards of Nursing, we are only able to admit students into this program from Arkansas, Illinois, Kentucky and Missouri. We check the status of licensure in AR, IL and KY on a 6-month basis. If you live in these states and have questions, please contact us to review licensure requirements.

 

Southeast Missouri State University programs leading to licensure and/or advanced practice certification/endorsement, whether delivered online or face-to-face, satisfy the academic requirements for those credentials set forth by the State of Missouri. Requirements for licensure and/or advanced practice certification/endorsement eligibility vary from one profession to another and from state to state.

If you are interested in a Southeast Online program that leads to professional licensure and/or have a license and seek advanced practice certification/endorsement, please check with the appropriate licensing body in the state where you intend to practice to verify that the desired Southeast Online program will meet the eligibility criteria for the credentials you seek.

National sites containing state board directories for nursing and education are provided below.

SARA logo
Southeast Missouri State University has been approved by Missouri to participate in the National Council for State Authorization Reciprocity Agreements. NC-SARA is a voluntary, regional approach to state oversight of postsecondary distance education.