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| home > parents > for parents only > f.a.q. > My son is having a problem with his computer. Who can he call on campus to get assistance? | ||
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My son is having a problem with his computer. Who can he call on campus to get assistance? The IT Help Desk is located in Academic Hall 140 and Towers South 202. The Help Desk will provide support for University-provided software and Ethernet (ResNet) Support. The Help Desk is not allowed to work on student PC hardware issues and your student will need to contact a local vendor (e.g. BestBuy) for hardware support. But, if needed, students can take their computer to either of the Help Desks where staff will provide guidance to the student on virus and operating system updates, virus removal and spyware removal. No drop-offs are accepted and appointments are encouraged. Students can contact the Help Desk at (573) 651-4357 or e-mail helpdesk@semo.edu |
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One University Plaza, Cape Girardeau, Missouri 63701 (573) 651-2000 • contact@www.semo.edu © 2003-2008 Southeast Missouri State University • published 12/1/2008 • disclaimer |
