Administrative Professionals Day 2015

"Baby Boomers, Gen-X, Gen Y.... the differences between generations working together today go far beyond work ethic, hair style, types of piercings and tattoos. Differing values, standards of quality and attitudes can wreak havoc or they can be a source of incredible energy and creativity. Based on the new book, Generations Inc: From Boomers to Linksters, Managing the Friction between Generations at Work, generation expert Meagan Johnson will demonstrate how to communicate with, motivate and manage different generations found in the workplace today.

In this highly charged, participatory presentation, Meagan outlines the dominant generational forces in the workplace and describe how each generation's "generational signposts" drive motivation, influence loyalty and the delivery of high quality services. Failure to create a multi-generational team that is efficient, effective and productive puts future growth and sustainability at risk. Ignoring the drastically diverse ways generations learn and communicate with each other is tantamount to turning your back on a tsunami.
This presentation will provide a roadmap to help you "zap the gap" and ensure the ongoing collaboration, teamwork and effectiveness of the workforce you lead.


  • Describe "generational signposts"
  • Describe the source of generational conflict and the cost of ignoring it
  • Discuss the unique perspectives each generation brings to the workplace
  • Harness the differences and unique aspects of each generation to create energetic, creative and collaborative teams


Meagan Johnson BS, CSP, The Johnson Training Group, Phoenix, AZ

Meagan JohnsonAfter working for several years in a sales environment, Meagan became discouraged to hear all the negative comments about "Generation X." (Generation X refers to the fifty million people born between 1965 and 1980.) As a "Gen Xer" herself, she felt these comments were, of course, unfounded. She was further frustrated by the blinders her own managers seemed to have. "There was this perception of only one way to get ahead and be successful at work. The career path my managers expected me to take was very traditional. They seemed to be unable to look at a different way of training and career management that was relevant to younger employees." Meagan began to research everything from small to large corporations in order to identify successful ways to work with the younger generation. "

Date: April 22, 2015
Times(s): Lunch 12-1:15pm, Presentation 1:30 - TBD