Quick Reference

• Open Text Login Page
• Web Design & Support Reference Materials Homepage
• Smart Edit Complete User’s Guide
• The Web Q Ticket System 

Guide Topics

• Open Text Overview & Getting Started

  The Open Text content management system is a software suite which contains the university’s primary web presence.

• Smart Edit Mode Overview

  Smart Edit Mode is the interface that allows you to interact with and modify content of pages held within Open Text.

• Asset Manager & Media Galleries

  The Asset Manager holds all of the media available for Southeast web editors including images, PDFs, and documents of various other formats

• Workflow Overview

  Pages edited in Open Text are processed through a workflow by the Office of Web Design & Support before they are published to the live server.

• The Web Q

  The Web Q is our web-based ticketing system used to centralize all support and troubleshooting requests.