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program information

Program Description

Southeast Missouri State University is committed to providing services for students with disabilities. Accessibility Services is the institutionally recognized program designed to provide both federally mandated services as well as proactive services for students with disabilities by ensuring equal access. By providing leadership, advocacy, resources, mediation, and guidance to students with disabilities, Disability Services assists students with identifying barriers to their success and thusly identifying ways to address those barriers. Accessibility Services does this through collaboration and coordination with multiple entities.

While Accessibility Services strives to reduce barriers that students encounter at Southeast, academic accommodations are often necessary in the classroom. Academic accommodations are adjustments made to provide students equal access. Students wishing to use academic accommodations that are associated with their disability should contact Accessibility Services to determine how best accommodations may be provided. When accommodations are needed, they are implemented on a case by case basis. Accessibility Services staff consult with each student individually to identify how she or he can best meet her or his needs.

Accessibility Services encourages faculty, staff and community members to contact Accessibility Services to consult about ways to reduce barriers and create accessible educational environments for all.

How to Register as a Student with a Disability

New/first-time students registering with Disability Services (DS): It is highly recommended that requests for disability-related programs and services be made as soon as you are an enrolled student by completing the First-Time Disability Services Students online intake/public accommodation form:

First-Time Students Request

Once your intake is complete (when we have your intake and supporting documentation), you will be contacted to set up an appointment with one of the DS staff before your accommodations will be approved. You can then request your semester-specific accommodations once you are registered with Accessibility Services.

Students should keep in mind that accommodations are not retroactive; therefore, it is in the student's best interest to get registered as soon as possible after recognizing that services may be appropriate. As students may become disabled at any time while in school, Disability Services does not limit when students are able to seek registration.

Upon completed registration with Disability Services and when requested to do so, Disability Services will disseminate notices to faculty members about registered students' accommodations. Students using accommodations often share that they experience little to no difficulties with using accommodations when they meet early in the semester with their professors to review the accommodations and determine the best way to use them in each individual class setting. Students who are unsure of how best to discuss their individual needs with a faculty member can work with a Disability Services staff member to identify self advocacy skills.

Permission to Send Faculty Notifications

Registered students with disabilities are encouraged to meet with a Disability Services staff member each semester to discuss how the previous semester went and have faculty notices updated when necessary, to ensure that students are receiving and accessing the services best suited to their individual needs. Students registered with Disability Services who want their current Faculty Notification sent out should log into Accommodate.

Please note that accommodations do not automatically roll from semester to semester; you must request them for each semester.

Log onto Accommodate using your Southeast Key and password to give Disability Services permission to send faculty notifications for the semester that you would like to use your accommodations.

Guidelines for Requesting Alternate Formats

Alternate format of printed material is an accommodation provided for some students with disabilities, based on the nature of their disability. It can take many weeks to locate or create alternate formats. Students and faculty members should keep this in mind when making requests and submit their requests at the earliest possible date.

Disability Services staff will do their best to ensure that the appropriate format is provided in a timely manner. To facilitate this, requests should be submitted at least six weeks prior to the date that the material is needed. Requests not submitted at least six weeks prior to the date needed will be processed as they are received, but may not be immediately available. Due to federal legislation, students must show proof of purchase/rental of materials that alternate formats are being requested for. Students should check with Textbook Rentals and/or the Bookstore to find out what books are required for each course and rent or purchase their books prior to submitting their request. Students unable to or are unsure of how to locate their textbooks should contact Disability Services at 573-651-5927 and request to speak with a Disability Services staff member.

Students with memberships to alternate format book organizations are encouraged to first make their requests through those organizations. To make a request through Disability Services, students should log onto Accommodate to request textbook alternate formats and allow at least two weeks for alternate format requests to be fulfilled.

Please log onto Accommodate using your Southeast Key and password.

Grievance Procedure For Disability Services

Students registered with Disability Services (DS) who have concerns or complaints about the services, support and assistance they are receiving regarding auxiliary aids and accommodations may file a grievance with the Director of Center for Behavioral Health and Accessibility.

A student with a disability who believes that he or she has been excluded from participation in or denied the benefits of any program, service or activity or has been subjected to unlawful discrimination based on disability may file a complaint with the Office of Institutional Equity and Diversity.

Grievance And Appeal Process
  • Grievances must be filed directly by the student with the disability.
  • The grievance must be filed using the Grievance Procedure Form, which is available online at this link or through the DS office. Students should provide all of the information they wish the Director to consider on or with the completed Grievance Form, and may attach supporting documentation, if any, regarding the grievance (e.g., copies of emails or other correspondence related to the grievance).
  • The Director of Center for Behavioral Health and Accessibility will review and investigate the grievance as promptly as circumstances permit, generally within fourteen (14) business days of receiving the grievance.
  • The investigation may include consulting with DS staff, faculty members, department chairs, and other professional staff and administrators, as the Director may deem appropriate in the circumstances, in an effort to resolve the grievance.
  • The primary goal of the grievance process is to resolve the concerns and issues addressed in the student’s grievance promptly and appropriately.
  • If the Director believes it would be helpful in reaching appropriate resolution of the grievance, the Director may ask to meet or talk with the student to discuss and clarify the issues presented.
  • The Director will provide the student with a written response to the grievance, which will include the Director’s conclusions regarding appropriate resolution of the grievance. The response will generally be provided within thirty (30) days of receiving the grievance.
  • If the Director is unable to resolve the grievance to the satisfaction of the student, he or she may appeal to the Dean of Students in writing within thirty (30) business days of receiving the Director’s response.
  • The appeal should include the student’s grievance form and attachments to the grievance, if any, and a copy of the Director’s response to the grievance.
  • The Dean of Students will promptly review the appeal and seek possible resolution in consultation with the student and the Director of Center for Behavioral Health and Accessibility.
  • The Dean of Students will discuss academic issues raised by the grievance with faculty, department chairs and Deans, if and as appropriate.
  • The Dean of Students will discuss campus access issues raised in the grievance with the University’s ADA Coordinator and other professional staff as appropriate and required by each individual situation.
  • The Dean of Students will respond to the student in writing at the completion of the appeal review process, generally within 30 business days of receiving the appeal.
  • The decision of the Dean of Students will be the final level of appeal.


Phone: 573.651.5927
Fax: 573.986.6031
Crisp Hall 201-202

Office of Accessibility Services
One University Plaza MS 8220
Cape Girardeau, Missouri 63701