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Hours of Operation


The Help Desk will provide a single contact point for students, faculty, and staff to direct questions and report problems regarding supported software and hardware. In response, the Help Desk will attempt to resolve reported issues, assist the user in maximizing his/her use of applications or equipment, or distribute a work order to the appropriate Information Technology staff.

The Help Desk will provide notification of trends and situations to assist the Information Technology department in maintaining high levels of service to the campus user community.

The Help Desk operates three full-service locations: Memorial Hall 107, Towers Complex 108 and (beginning Fall 2021) Kent Library 3rd Floor. We provide first and second-tier technical support via telephone, email, chat, and in-person.

Fall 2021 Semester - Hours of Operation

Subject to Change


Memorial Hall 107

Monday - Friday 8am- 5pm

Kent Library 3rd Floor - NEW

Sunday - Thursday 3pm - 9pm

Closed Friday - Saturday

Towers Complex 108

Sunday - Thursday 5pm - 9pm

Closed Friday - Saturday

Limited Email Support

24 hours a day whenever possible


IT Help Desk

(573) 651-4357
Memorial Hall 107

IT Office

(573) 651-2217
One University Plaza
Cape Girardeau, Missouri 63701