COVID-19 Information

See the latest updates and information regarding the COVID-19 pandemic, including a list of University contact information at semo.edu/covid19.

Hours of Operation

 

The Help Desk will provide a single contact point for students, faculty, and staff to direct questions and report problems regarding supported software and hardware. In response, the Help Desk will attempt to resolve reported issues, assist the user in maximizing his/her use of applications or equipment, or distribute a work order to the appropriate Information Technology staff.

The Help Desk will provide notification of trends and situations to assist the Information Technology department in maintaining high levels of service to the campus user community.

The Help Desk operates two full-service locations: Memorial Hall 107 and Towers Complex 108. We provide first and second-tier technical support via telephone, email, chat, and in-person.

Summer 2021 Semester - Hours of Operation

Subject to Change


Memorial Hall 107

Monday - Friday 8am- 4pm


Towers Complex 108

Closed for Summer


Limited Phone/Email Support

Sunday - Thursday 4pm - 7pm

LIMITED Email Support available during off-hours


Contact

IT Help Desk

(573) 651-4357
helpdesk@semo.edu
Memorial Hall 107

IT Office

(573) 651-2217
One University Plaza
Cape Girardeau, Missouri 63701