Class Cancellation/Withdrawal Procedure
You may withdraw from a course or the University using My Southeast until the published Last Day to Drop a Class. After that date, you must contact the Office of the Registrar to complete the withdrawal process. The effective date of the withdrawal/dropped class is the date the class(es) are deleted from the student's computer record through your own actions via your online account OR the date the withdrawal/cancellation is received by the Office of the Registrar. If dropping a class online, click "finish" to complete the transaction and review your schedule to make certain the class is dropped.
Refund Schedule for Class Cancellation/University Withdrawal
Based on the date of cancellation/withdrawal or dropped class, the following refund schedule for incidental, general, off-campus and special course fees will apply:
Regular Academic Year/12 Week Summer Session
|Through the first week of the semester||100%|
|Second week of the semester||70%|
|Third week of the semester||60%|
|Fourth week of the semester||50%|
|After the fourth week of the semester||0%|
Eight Week Fall/Spring Courses or Six/Eight Week Summer Sessions
|Through the first Friday of the session||100%|
|Through Tuesday of the second week of the session||70%|
|Remainder of the second week of the session||50%|
|After the second week of the session||0%|
Four Week Summer Sessions/Winter Intersession
|Through the first two days of the session||100%|
|Remainder of the first week of the session||50%|
|After the first week of the session||0%|
Note: If you add and drop different types of classes (i.e. sixteen week, eight week, six week, four week, three week, or off-campus classes) in the same refund period, you will be charged for the added class and credited the appropriate percentage for the dropped class.
Return of Title IV Refunds
Federal regulations mandate the amount and order of Federal Title IV funds that must be returned when a student completely withdraws from the University. Funds that may be returned include Loans, Pell Grant, Perkins Loan or SEOG. In some cases, the mandated return of Federal Title IV funds will leave an unpaid balance on the student's account for which the student is responsible. Should you have any questions regarding the return of Title IV funds from your account contact Student Financial Services at (573) 651-2253 or firstname.lastname@example.org.
Refunding Credit Balances on Student Accounts for University Withdrawal
For students withdrawing from all classes, Student Financial Services will refund fees approximately three weeks after a withdrawal from all classes is processed. All balances due to the University will be deducted from the amount to be refunded.
A Request for Refund of Credit Balance must be completed by the student fully withdrawing to initiate the processing of a refund check. We strongly encourage you to sign up for "direct deposit". This timesaving program electronically transfers funds from the University directly to your bank account. It's free, easy and FAST! You may sign up for direct deposit by selecting Refund Direct Deposit under the Account Summary option in your My Southeast student portal.
Appeals for refunds due to exceptional circumstances should be sent in writing to Student Financial Services. The appeal should include the following:
- Appeal Form for Incidental, General, and Course Fees of Dropped classes (available from Student Financial Services);
- Letter from the student requesting the refund and outlining the exceptional circumstance;
- Supporting documentation to verify the exceptional circumstance.
This appeal must be initiated prior to the beginning of the next academic term (i.e. spring appeals must be filed prior to the start of the summer session). Appeal documentation should be sent to Student Financial Services, One University Plaza, MS 3740, Cape Girardeau, MO 63701.
The Contract for University Housing is a legally binding agreement for the full term of the agreement. Any request to cancel the agreement must meet requirements established by the University, and is subject to review and approval by the University.
Cancelling your Housing Contract
- You must contact the Office of Residence Life prior to moving out of the residence halls
- A Contract Cancellation Request form must be completed and submitted with all documentation required to verify the stated reason for the request
- Cancellations are generally only approved in situations where there is a change in your status with the University (i.e. transfer, withdrawal, suspension, marriage, graduation, etc.)
The contract will remain in force and you will continue to be financially obligated for all room and board fees until the date the University agrees to cancel the contract and you officially check out of housing. For additional information regarding cancelling your housing contract; please visit the Office of Residence Life.
Refunding Credit Balances on Student Accounts for Housing Cancellations
If you have paid your account in full and the Office of Residence Life subsequently cancels your housing or meal contract, Student Financial Services will refund fees approximately three weeks after the cancellation of the housing agreement. All balances due to the University will be deducted from the amount to be refunded.
A Request for Refund of Credit Balance must be completed by the student to initiate the processing of a refund check.
Appeals for refunds due to exceptional circumstances should be sent in writing to the Office of Residence Life. This appeal must be initiated prior to the beginning of the next academic term (i.e. spring appeals must be filed prior to the start of the summer session).