If your book(s) are returned or postmarked the Tuesday or Wednesday following the Monday due date, as a courtesy we will only charge you a late fee of $25.00 per book instead of the full replacement cost of each book. However, you cannot appeal late charges.
We understand that emergencies happen; if you were unable to return your rented textbooks due to reasons beyond your control, you have the option to appeal the charges.
The textbook appeals committee consists of faculty, staff and students. The committee is responsible for reviewing the written appeals of students who fail to return their textbooks on time. The committee meets at the beginning of each semester. When turning in your appeal, please provide a copy of ALL documentation to support your appeal. Textbook Rental is not included in the decision process of the appeals; we simply relay the committee’s decision to the students.
Once the Textbook Appeals Committee has made their decision, you will be contacted by Textbook Rental with their decision; whether your appeal was accepted or denied.
Book charges not paid are subject to late fines from the University and are charged to the students account. If the account bill is due before the hearing date, it must be paid to avoid late fees.
If your appeal was accepted, you will need to return your books by the date requested and the book charges to your account will be reversed and your original rental fee will remain. Textbooks must be returned in satisfactory condition or the appeal will not be accepted and the student will be charged the replacement costs of the book.
If your appeal was denied, the charges will remain and the late fee option is no longer available. The books are now yours to do with as you please. We suggest you try to sell the books to the Southeast Bookstore for cash, they offer this service year round. You can also do this online at www.buyback.com . You can also try other online selling sites.
Students who file an appeal regarding textbook charges can do so within one calendar year from the date of the charges, after which time appeals will not be accepted or considered.
Please click here for a printable version of our Appeal Form.
Books shipped to us with a postmark the Thursday or thereafter are considered “Illegal Returns” and are kept for one calendar year, after which time the books will be destroyed. The student has been charged for the replacement cost of the book as well as the original rental fee.
Students have the option to pick up their “Illegal Returned” books at Textbook Rental during normal operating hours or email a request to have them shipped to them at the requester’s expense.
Sell back your unwanted textbooks for cash! Visit Southeast Bookstore website for dates, times and information regarding selling your books back.